Fidelity National Property & Casualty selects CodeBlueTM as their exclusive water mitigation management provider
Commitment to policyholder experience and adherence to industry standards contribute to partnership
CodeBlue, the leading provider of innovative solutions for managing property and casualty insurance claims, announced today that Fidelity National Insurance has chosen them to be their sole provider for water mitigation claim management.
CodeBlue provides expert water mitigation solutions that yield the best cost and service outcome through innovation and active management to the highest standards, as well as patented process design and technology. CodeBlue water mitigation solutions reduce claim response time, lower severity costs, minimize adjuster time and deliver unprecedented service to the policyholder.
CodeBlue adheres to the IICRC S500 standard, approved by the American National Standards Institute in 2006, to predictably return a water damaged structure to pre-loss conditions as quickly as possible. The S500 standard, known as "The Science of Drying," specifies how to use physical water removal, evaporation, dehumidification and temperature control to eliminate unnecessary demolition, expensive replacement of costly structural materials, and collateral damage.
"The industry as a whole has been seeing an increase in water damage claims as well as an increase in related severity costs," said Mark Kleine, Assistant Vice President of Fidelity National Insurance. "CodeBlue's comprehensive water mitigation services will help us to address these challenges in a meaningful way. In addition, their commitment to the structural drying process guarantees our policyholders will return to their normal lives in the fastest way possible."
The CodeBlue process ensures water damage claims are only assigned to the most capable IICRC certified water damage restoration contractors that have the latest technology and equipment. The CodeBlue contractor network is built on "free market" economics, enabling competition for claims based on service and value performance. As a result, CodeBlue clients are realizing the promised cost and service advantages of 2-hour response, claims actively managed to best practices and patented processes based on approved science, and a superior policyholder experience.
"Our business model is driving greater efficiency in the insurance industry while yielding superior service, at a lower cost, with better overall customer satisfaction," said Paul Gross, president and CEO of CodeBlue. "We are excited that Fidelity National Insurance has chosen CodeBlue as their exclusive partner, and we look forward to providing our innovative property solutions to them for years to come."